Raising care standards with Home Instead
Home Instead Senior Care pride themselves on delivering a high level of care across their homes. Knowing that they wanted both new staff and their existing staff to be trained to a high standard they got in touch with Acacia Training.
If you want to raise care standards then Acacia Training can help
As a result of their staff training, a colleague from Home Instead stated: “Each member of staff has a greater understanding of support, clients need, and more understanding of care planning for the future. Their communication skills escalate and improve, providing a better relationship with our service users.”
“Each member of staff has a greater understanding of support and clients needs”
To add to this, they added “Service users, and relatives, feel happier and more relaxed when they find the staff has a qualification relating to the services we provide. The knowledge and confidence gained from completing a qualification is a tremendous support to our business and the level of care our clients receive.”
To find out more about how Acacia Training can support you, you can view our latest courses here.