Improving colleague engagement with Southern Archway

Southern Archway pride themselves on delivering a high level of care across their homes. Knowing that they wanted both new staff and their existing staff to be trained to a high standard they got in touch with Acacia Training.

If you want to improve colleague skills then Acacia Training can help

As a result of their staff training, a colleague from Southern Archway stated: “Staff currently completing the level 5 QCF have been observed discussing the issues and the units they are working on, this has promoted wider discussions among the staff about e.g. recruitment, the team are more aware of current legislation and coming up with ideas to inform and change working practices.”

“I have noted that there has been not only an increase in discussion and knowledge but a big change in motivation.”

To add to this, they added “I have noted that there has been not only an increase in discussion and knowledge but a big change in motivation. The staff are motivated to look at and influence change within the company practice and they have stepped back into a more reflective role within the work place which allows us to look at the care being received.”

To find out more about how Acacia Training can support you, you can view our latest courses here.