Is your workplace missing a Mental Health First Aider?

Improve staff well-being. Increase colleague engagement. Enhance staff performance. 

We are proud to announce that we now deliver our Mental Health First Aid course from our Head Office in Stoke-on-Trent, Staffordshire each month. This 2 day course is delivered by approved Mental Health England First Aid Trainers.

To become a Mental Health First Aider you must complete a two day MHFA course. This is our most comprehensive awareness and skills course, which includes a mix of presentations, discussions and group work activities.

MHFA England: The role of the Mental Health First Aider

Mental Health First Aiders are trained to:

  • Spot the early signs and symptoms of mental ill health
  • Start a supportive conversation with a colleague who may be experiencing a mental health issue or emotional distress 
  • Listen to the person non-judgementally 
  • Assess the risk of suicide or self-harm 
  • Encourage the person to access appropriate professional support or self-help strategies.
  • Escalate to the appropriate emergency services, if necessary 
  • Maintain confidentiality as appropriate  

"Completing this course helped me to develop both my understanding of different types of mental health and my ability to help others" 

Paula, Vodaphone

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