Mental Health First Aid Course

mental health first aid courseWe are proud to announce that we now deliver our Mental Health First Aid course from our Head Office in Stoke-on-Trent, Staffordshire each month. This 2 day course is delivered by approved Mental Health England First Aid Trainers.

Becoming a Mental Health First Aider

To become a Mental Health First Aider you must complete a two day MHFA course. This is our most comprehensive awareness and skills course, which includes a mix of presentations, discussions and group work activities.

Every MHFA course is delivered by a quality assured instructor who has completed our Instructor Training programme accredited by the Royal Society for Public Health.

Anyone can attend an MHFA course but an interest in mental health and wellbeing is desirable. When you have completed the course, you will receive a certificate to confirm that you are a trained Mental Health First Aider and a fold-out card summarising the five-step MHFA action plan to carry with you.

Outcomes and Benefits

The course will:

  • Give a deeper understanding of the issues that impact on and relate to people’s mental health.
  • Teach practical skills that can be used every day, including being able to spot the signs and symptoms of mental health issues and feel confident guiding people towards support

MHFA England: The role of the Mental Health First Aider

Independent research and evaluation shows that taking part in an MHFA course:

  • Raises awareness and mental health literacy
  • Reduces stigma around mental health
  • Boosts knowledge and confidence in dealing with mental health issues
  • Promotes early intervention which enables recovery

The role

In general, the role of a Mental Health First Aider in the workplace is to be a point of contact for an employee who is experiencing a mental health issue or emotional distress. This interaction could range from having an initial conversation through to supporting the person to get appropriate help. As well as in a crisis, Mental Health First Aiders are valuable in providing early intervention help for someone who may be developing a mental health issue.

Mental Health First Aiders are not trained to be therapists or psychiatrists but they can offer initial support through non-judgemental listening and guidance.

Mental Health First Aiders are trained to:

  • Spot the early signs and symptoms of mental ill health
  • Start a supportive conversation with a colleague who may be experiencing a mental health issue or emotional distress
  • Listen to the person non-judgementally
  • Assess the risk of suicide or self-harm
  • Encourage the person to access appropriate professional support or self-help strategies. This might include encouraging access to internal support systems such as EAPs or in-house counselling services
  • Escalate to the appropriate emergency services, if necessary
  • Maintain confidentiality as appropriate
  • Complete critical incident documents as and when necessary
  • Protect themselves while performing their role

At no time does the Mental Health First Aider role (or anyone trained in MHFA skills) supersede company policy: first and foremost they are all employees of the company.

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